Privacy Policy | The Valley Social Media

This Privacy Policy describes how The Valley Social Media ("we," "us," or "our"), operating as The Valley Social Media, collects, uses, and protects your personal information when you use our website and services.

1. Information We Collect

We may collect the following types of information:

Contact Information: Name, email address, phone number, and business name submitted through our contact form.
Account Information: Email address and password when you create an account.
Billing Information: Payment details processed securely through Stripe. We do not store your full credit card number on our servers.
Usage Data: Pages visited, browser type, device information, IP address, and other analytics data collected automatically.
Cookies: Small data files stored on your device. See our Cookie Policy for details.

2. How We Use Your Information

We use collected information to:

Provide and manage our social media marketing services.
Process payments and manage subscriptions through Stripe.
Respond to inquiries submitted through our contact form.
Send service-related communications and updates.
Improve our website, services, and user experience.
Comply with legal obligations.

3. How We Share Your Information

We do not sell your personal information. We may share information with:

Payment Processors: Stripe processes all payments on our behalf. Their privacy policy governs how they handle your payment data.
Analytics Providers: We may use third-party analytics services to understand website usage patterns.
Legal Requirements: We may disclose information when required by law, court order, or government request.

4. Data Security

We use commercially reasonable measures to protect your personal information, including encrypted connections (HTTPS), secure authentication, and limited access controls. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

5. Data Retention

We retain your personal information for as long as your account is active or as needed to provide services. We may also retain information as required by law or for legitimate business purposes such as resolving disputes.

6. Your Rights

Depending on your location, you may have the right to:

Access the personal information we hold about you.
Request correction of inaccurate information.
Request deletion of your personal information.
Opt out of marketing communications.

California residents may have additional rights under the California Consumer Privacy Act (CCPA). To exercise any of these rights, contact us at the email below.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their policies.

8. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Continued use of our services after changes constitutes acceptance of the updated policy.

10. Contact Us

If you have questions about this Privacy Policy, contact us at:

The Valley Social Media
Los Angeles, CA 91356
Email: contact@thevalleysocialmedia.com